The Western ITM Trade Team is dedicated to meeting the needs of the trade, no job is too big or small. We are focused to ensuring we meet our commitments for delivery and service to you on time. This is a large part of the value you expect from us so that your jobs run efficiently & profitably.
With the support of a three store network the level of service is exceptional. As a privately owned and operated company we can provide decisions and solutions in a very timely manner.
Our estimators and experienced sales team can provide you with a detailed and comprehensive estimation. We deal with only quality manufacturers and service providers to ensure that you receive what you ordered when you ordered it.
For orders and enquires contact our team today.
ACCOUNT MANAGEMENT AND SUPPORT
Our trade clients are assigned a Account Manager who will proactively manage your daily operational requirements. This Account Manager will:
- Attend production meetings as required
- Provide site visits when required
- Resolve issues in a timely manner for all concerned
- Comply with customer requirements of the customer
- Provide warranty, durability or producer statements as required
- Ensure correct pricing and specification of product
- Facilitate customer and delivery requirements.
INTERNET BASED ACCOUNT ACCESS
All Western ITM account holder are able to access the following services from their own secure on-line account:
- Current balance
- Monthly statements
- Order placement
Western ITM runs a Licenced Building Practitioner programme which meets the education requirements for maintaining an LBP licence.
For more information please visit our LBP page here.